Artificial intelligence in movies are always some kind of computer program that breaks into other machines while planning cunning schemes. Yet in reality, AI are just systems which perform tasks we design them for, such as identifying people by the shapes of their...
Have you tried using Facebook Messenger for all your customer service needs? If no, consider that among the world’s estimated 8 billion population, Facebook has nearly 3 billion active monthly users and over a third of them are daily users of Facebook Messenger....
We’ve all seen those cell phone videos of customers acting wild and crazy lately. Since the onset of the pandemic, police have seen a rise in complaints from workers and storeowners about unruly customers. And online there seems to also be a growing trend of bullying...
As a business owner, customers are a key component to your success. Whether you’re starting a brand-new business, or trying to grow an existing one, keeping your customers coming back time and time again is a necessary goal. But what are some best practices for...
Any business that wants to accurately measure growth uses KPIs, or Key Performance Indicators. Setting KPIs for a period of time and then measuring if they were met is a basic HR practice these days. They become even more important when we discuss the success of...
