Have you tried using Facebook Messenger for all your customer service needs? If no, consider that among the world’s estimated 8 billion population, Facebook has nearly 3 billion active monthly users and over a third of them are daily users of Facebook Messenger....
With today’s booming technological advances, customers expect more from companies, especially when it comes to customer service. The level of quality of customer service drives the entire customer experience. To keep your company at the top of people’s minds, it’s...
