Keywords are the way that customers and clients find your business online, so they’re a pretty big part of ecommerce. When a potential customer types a query into a search engine like Google, results are shown based on multiple factors, but especially how well the the...
How much do you care what your customers think about you? Customers are your lifeblood, so increasing customer loyalty is critical to your business. One of the best ways to predict customer behavior and gauge their loyalty is with the Net Promoter Score. Read on to...
Artificial intelligence in movies are always some kind of computer program that breaks into other machines while planning cunning schemes. Yet in reality, AI are just systems which perform tasks we design them for, such as identifying people by the shapes of their...
No matter the industry you’re in, there will always be a competitor (or competitors). That competition is either trying to get your crown or they are the standard bearer for which you aim to become. Competition is of course good for both you and consumers. Consumers...
Instagram has quickly become one of the most popular social media sites. Whether you’re using the site to keep up with friends and family, or using Instagram to promote your business chances are you are on the site multiple times a day. If you’re promoting your...
Have you tried using Facebook Messenger for all your customer service needs? If no, consider that among the world’s estimated 8 billion population, Facebook has nearly 3 billion active monthly users and over a third of them are daily users of Facebook Messenger....
